Contracted IT Support
Available in blocks of 12 hours, the MaxHours support contract allows your business to purchase a block of support hours to be used as and when required. When the block is used you have the option to either purchase another block or move to another support package. This option provides flexibility with no long term commitment whilst ensuring the same level of support as an annual contract.
This model has suited many of our clients who have only minimal requirements but like the assurance of having SLA’s that guarantee to minimise downtime and disruption to their business. For instance you may not require any assistance for many weeks but on the occasion that you do have a critical issue you know that we will be there.
TotalCare Managed Services
These contracts are for businesses who wish to totally outsource their IT support requirements and are designed to address every aspect of IT from immediate support issues to long term planning and IT strategy and development.
With a host of high end features these contracts provide the all the benfit of an in house IT engineers plus the benefit of consultancy based management of IT strategies designed to ensure that your business takes full advantage of technology and includes. The Operations Strategic Review identifies measurable IT improvement programs that address people, processes, and technology, so that those costs can be reduced and quality improved over time through continuous improvement.
If you would like to know more about our contracted IT support or could do with some assistance with anything IT related please call us today on 01626 360011