Hardware

Top global brands backed
up by local support, all at
competitive prices

 

VOIP

From phone lines to call recording where
flexibility and reliability are vital we have
the solution to suit your needs

 

Support

Increase efficiency and reduce costs;
IT services support that increase
productivity and improve reliability

 

Disaster Recovery

Business Continuity services using
best of breed products and
services - be prepared!

 

Cloud Exchange

Access your email, calendar, and contacts
on your PC, phone - hosted email that's
easy to use and affordable

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Remote IT Support

A remote support contract is sometimes an ideal solution for a business with relatively low requirements or one with a strong level of in house IT talent.

With a remote support contract, you benefit from guaranteed response times in the case of critical IT issues. You also benefit from a relatively low cost solution as we can carry out many tasks efficiently remotely. Of course if there are hardware failures or you lose your broadband then a visit is often required.

Remote support contract features:

Unlimited remote support Free telephone support
9am – 5.30 pm cover Monday – Friday Critical response time – same business day
High priority response time – same business day Standard response time – next business day

In addition to the benefits above, the heart of your IT infrastructure is being monitored in the background 24/7 with our remote server monitoring service which checks the vitals at the heart of your business and alerts us of any potential issues before they arise.

WHAT NEXT…

If you would like to know more about our remote support services or could do with some assistance with anything IT related please call us today on 01626 360011