Monthly Archives

July 2012

Computer Sales and Installations

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We can supply all major brands of computers

We can assist you with every aspect of a successful installation from a single computer to a local area network, VPN or WAN. We cover Devon including Torbay, Exeter, Plymouth and most of the South West.

In essence, whether you are a large corporate organisation or a small home-based business, we will help you from the selection and procurement stage, through to installation, configuration and testing of the computer system. We believe in using and providing high quality branded computer equipment to ensure a reliable, stable and upgradable system. In our experience this provides a lower cost of ownership and a prolonged service life of your IT infrastructure.

From the provision of a replacement memory chip to a multi-user network, we can look after all your computer hardware requirements. We supply leading brand names such as DELL, Apple, HP/Compaq, Fujitsu and Toshiba at attractive prices.

All computer systems purchased from us are delivered to your premises, set-up and configured in person. We also offer a data transfer service from your old PCs or server to your new equipment where applicable.

Where servers are supplied, we include basic instruction on routine administration tasks, such as setting up new users, backing up your data and file management – we don’t leave the job until you the client are satisfied and familiar with the installation. Our post-installation service is second-to-none and we always allow sufficient time to iron out even the smallest of system niggles.

For competitive prices, attention to detail and personal professional attention, please call us to discuss your hardware / software requirements today. We can supply and install in Devon including Torbay, Exeter, and Plymouth.

Network Support

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Call us to discuss your network problems

Our main area of focus is to provide a high level of expertise in the design, analysis and provision of network services. If you are experiencing problems with any aspect of your network whether its slow, unreliable or down entirely we can help. We can generally visit within hours to offer free advice in all areas of IT and Telecommunications and see ourselves as the ‘IT Manager’ for small businesses.

Our customers can be assured that they will at all times receive the highest level of advice and support. We are Microsoft qualified engineers and are experienced in complete network designs and installations, supply and installations of servers, computers and other network equipment.

Our customer base is wide and ranges from accountancy firms, building contractors, leasing and finance, through to hotels and the leisure industry within Devon, including Torbay, Exeter and Plymouth.

Support contracts can be set up to ensure that you receive the prompt attention that you require, letting you relax knowing that your computer network and systems are running smoothly an efficiently.

Our support contracts provide cover from 5 to 7 days per week with on-site response times ranging from 2 hours to next day, depending on the nature of your business and the importance of your IT system. Much of the work we do can be conducted remotely, helping us to offer a competitively priced support service.

We prefer a proactive approach whereby we provide the support that ensures the risk of disruption is minimised. This proactive monitoring gives you peace of mind allowing you to concentrate on your core business, knowing that your IT system is being looked after.

Tariff:

Cost per server per month: £50

Cost per PC per month: £15

For example a business with 10 PC’s and a single server, the cost would be £200 per month.

What does this cover ? Our basic cover provides same day support for PC’s, printers,server(s) and associated networking issues. We are able to resolve most issues remotely, but where necessary we attend your site. The basic contract provides labour only cover. Hardware and software that needs replacing or upgrading is paid for by you the client. Please see out terms and conditions for more detail.

Computer Network & System Security

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When you need help with your computer systems call us

We perform comprehensive security and performance reviews of entire computer networks. In addition we offer ongoing security consultancy to our support contract customers. The review is made up of two separate components:

1 – computer network performance and security inspection

2 – hardware and software system audit

During the inspection we will analyse your server, network and computers for a variety of conditions that may affect the performance and security of the network. In order for a computer network to function optimally, it is necessary to ensure that the correct configurations are in place. It is also critical that all software is fully patched to fix any ‘bugs’ and prevent any loss of system performance or reliability. In today’s environment of mass virus, worm and Trojan outbreaks, it is critical to review all networks to ensure that they are adequately protected.

The audit section provides a comprehensive audit of all server, network and computer equipment. It includes the audit of software, licensing and configuration. We evaluate what software is running on the network, whether the software is licensed, and make it possible to plan on a medium to long term basis for the replacement of outdated computer equipment.

Unlicensed software may lead to potential civil or criminal legal proceedings, with company Director’s/Proprietors/Partners facing damaging civil penalties. It is, therefore, critical to obtain an audit of all equipment and software, so that the proper precautions can be taken, and the correct procedures put in place to prevent unlicensed usage of software or abuse of the IT infra-structure.

We also provide advice on the current legislation covering computer and Internet use, and provide the correct documentation to be used to ensure that Directors, management and employees are aware of the correct use of computers and the Internet. Please call us for a chat about your requirements.

Computer network support

By | Computer Network | No Comments

Call us to discuss your network problems

Our main area of focus is to provide a high level of expertise in the design, analysis and provision of network services. If you are experiencing problems with any aspect of your network whether its slow, unreliable or down entirely we can help. We can generally visit within hours to offer free advice in all areas of IT and Telecommunications and see ourselves as the ‘IT Manager’ for small businesses.

Our customers can be assured that they will at all times receive the highest level of advice and support. We are Microsoft qualified engineers and are experienced in complete network designs and installations, supply and installations of servers, computers and other network equipment.

Our customer base is wide and ranges from accountancy firms, building contractors, leasing and finance, through to hotels and the leisure industry within Devon, including Torbay, Exeter and Plymouth.

Support contracts can be set up to ensure that you receive the prompt attention that you require, letting you relax knowing that your computer network and systems are running smoothly an efficiently.

Our support contracts provide cover from 5 to 7 days per week with on-site response times ranging from 2 hours to next day, depending on the nature of your business and the importance of your IT system. Much of the work we do can be conducted remotely, helping us to offer a competitively priced support service.

We prefer a proactive approach whereby we provide the support that ensures the risk of disruption is minimised. This proactive monitoring gives you peace of mind allowing you to concentrate on your core business, knowing that your IT system is being looked after.

Tariff – an example:

Cost per server per month: £50

Cost per PC per month: £15

For example a business with 10 PC’s and a single server, the cost would be £200 per month.

What does this cover ? Our basic cover provides same day support for PC’s, printers,server(s) and associated networking issues. We are able to resolve most issues remotely, but where necessary we attend your site. The basic contract provides labour only cover. Hardware and software that needs replacing or upgrading is paid for by you the client. Please see out terms and conditions for more detail.