Hardware

Top global brands backed
up by local support, all at
competitive prices

 

VOIP

From phone lines to call recording where
flexibility and reliability are vital we have
the solution to suit your needs

 

Support

Increase efficiency and reduce costs;
IT services support that increase
productivity and improve reliability

 

Disaster Recovery

Business Continuity services using
best of breed products and
services - be prepared!

 

Cloud Exchange

Access your email, calendar, and contacts
on your PC, phone - hosted email that's
easy to use and affordable

VOIP / SIP

When it comes to telephone systems, if your current phones are older than a couple of years then the chances are that you are spending more on phone bills then you really need to. On average bills can be halved by switching to a suitable VOIP system and ditching your dated ISDN or PSBX telephone systems.

The key benefits of VOIP

  • Lower costs – typically you can save more than 50% on set-up costs and ongoing rental of your phone system
  • Better quality – high quality voice calls using high-speed Voice Approved IP circuits
  • Enhanced flexibility – add new phone numbers with any UK dial code irrespective of your actual location
  • More freedom – allow staff to work from home when it suits – ideal for field staff

These benefits make for increased efficiency within your organisation as well as improved functionality. In addition you can keep your existing number by porting it to our IP network, at which point the fixed line will cease.

When you are ready to consider moving your existing telephone communication to SIP talk to us. We appreciate that every organisation has different requirements and so will tailor a solution to meet your exact needs. Whether you are a single site or multi site organisation we have the right solution for you. If you are a multi site organisation we can effectively connect all sites, regardless of their location, to a single SIP system, providing free inter-site calls, improved efficiency and reduced maintenance costs.

Why wait?

Over 80% of ISDN lines will have moved to SIP by 2019, and with BT Group aiming to move all ISDN customers to IP by 2025, it’s time for you to plan your move.

Check out all of the features:

  • Voicemail
  • Auto-Attendant
  • Forward voicemails to email optional
  • Multi-party Conference calls
  • Conference Bridge with password protection and Outlook integration
  • Transfer calls to external number/mobile
  • Busy lamp fields show status of other extensions
  • Free calls between sites including home workers
  • Remote / home working
  • Mobile twinning (mobile rings when main phone rings)
  • Softphone compatible
  • IP DECT phone compatible
  • Auto-Divert to other number (e.g. Mobile) on power-cut, circuit failure etc.
  • Personalised music-on-hold
  • Call queuing facility
  • Instant Messaging (on compatible handsets)
  • PC Interface (call lists, diverts etc.)
  • TAPI Compliant (for integration with 3rd party applications)
  • Outlook integration for dialling
  • Outlook integration for inbound call screen popping
  • Screen popping of inbound calls with ability to import contacts from Outlook
  • Call recording (ad-hoc)
  • Call recording (FSA Compliant)
  • Door phone compatible
  • Call management reporting (updated overnight)
  • Telephone Number portability – port from BT, keep numbers when you move etc
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